Tag Archives: communication

Developing a Positive Response to Negative Events

I recently spoke with a company that was struggling through a tough time. They’d lost customers, key employees and money. I was asked to help restore what was lost but, before I could do that, I had to address their … Continue reading

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Leading With Empathy

It’s the planning season for many companies. Hours will be spent evaluating past performance, strategies and market opportunities all for the purpose of creating an exciting and profitable future. Often that picture is one of success. A picture you’ve gotten … Continue reading

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Getting Something For Nothing

Free. Who doesn’t like free – getting something for nothing? It’s a great concept when I’m shopping, but when it comes to employee engagement, getting something for nothing can be a motivation killer. We’ve all experienced them in our career … Continue reading

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Stop Being So Nice

Recently I’ve been working with a leader struggling to improve the performance of his employees and his company. He’d implemented a number of employee-friendly policies and reward systems, only to have them back-fire. What I discovered was that in his … Continue reading

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Developing a Positive Response to Negative Events

Recently I was working with a company that had a lot going wrong. They had lost customers, key employees and money. I was asked to help restore what was lost. Before I could do that I had to address their … Continue reading

Posted in Corporate Finance, Human Capital, Leadership, Operations, Sales & Marketing, Strategy | Tagged , , , , , , , , , , , , , , , , , , , , | Comments Off on Developing a Positive Response to Negative Events