Tag Archives: Leadership

Developing a Positive Response to Negative Events

I recently spoke with a company that was struggling through a tough time. They’d lost customers, key employees and money. I was asked to help restore what was lost but, before I could do that, I had to address their … Continue reading

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How Well Intended Rewards Backfire

Not long ago I listened to a frustrated company owner describe what he thought was a lack of appreciation for his ongoing generosity. For a number of years he recognized a special day in the company with a small, $50, … Continue reading

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Developing a Culture Brand

To thrive in today’s marketplace, companies need more than a good product or service. Branding is central to having your company stand out in a crowded market. For years, we’ve focused on the market brand, how we’re seen in the … Continue reading

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Connections – Dealing with ADD in business

When you saw the title of this article you probably said, “Yes. Finally someone is writing about my crazy boss who can’t stay focused on one topic for more than a few days and then is off on another tangent.” … Continue reading

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Maximizing Strategic Success

For a couple decades now we’ve heard claims from change experts such as Joh Kotter and McKinsey & Company that on average, 70% of new, large-scale strategic initiatives fall short of their goal.  Even if the basis for the claim … Continue reading

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